Responsible Gaming
Gaming Should Be Entertainment
At Grass at Home, we believe that casino gaming should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. While we offer exciting games and opportunities to win, it's important to remember that the odds always favour the casino in the long term. Play responsibly, within your means, and never gamble more than you can afford to lose.
Age Verification
All players must be at least 18 years of age or the legal gambling age in their jurisdiction to play at Grass at Home. We take age verification seriously and comply with all UK gambling regulations. If you are under 18, or below the legal age in your country, you must not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling for longer periods than intended
- Hiding gambling activity from friends, family, or colleagues
- Gambling with money intended for essentials like rent, bills, or food
- Neglecting relationships, work, or hobbies due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Needing to gamble with increasing amounts of money to feel the same excitement
- Failed attempts to reduce or stop gambling
- Borrowing money to gamble or pay off gambling debts
- Lying about gambling activities or the amount of money spent
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Features
We provide a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive reminders of how long you've been playing and how much you've spent
- Session Limits: Set a time limit for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
For more information on how to use these tools, please contact our customer support team.
Support & Help Resources
If you're struggling with gambling or need advice, these organisations provide free, confidential support:
United Kingdom
- GamCare: Free counselling and support for problem gamblers. www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for Great Britain. Allows you to self-exclude from all online gambling operators. www.gamstop.co.uk
- Gamblers Anonymous: Free peer support groups across the UK. www.gamblersanonymous.org.uk
International Resources
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org | Phone: 1-800-522-4700
- Germany - Bundeszentrale für gesundheitliche Aufklärung: Information and support on problem gambling prevention
If You Need Help
Problem gambling can affect anyone. If you or someone you know is struggling with gambling, remember that:
- Help is available and free of charge
- Seeking support is a sign of strength, not weakness
- Recovery is possible with the right support
Please reach out to one of the support organisations listed above today. You don't have to face this alone.
Grass at Home is committed to responsible gaming practices and complies with all UK Gambling Commission regulations. For our full Terms & Conditions and Responsible Gaming Policy, please visit our main website.